I e-mailed the company, because I did not want to rest on hold again.
Just a small number of weeks ago, I made a big mistake when I was ordering items for a project. I had to order rebar tie wire from a company online. I needed many weird sizes of rebar tie wire. I ordered 16 gauge galvanized wire with a zinc coating. I enjoy getting wire with zinc coating, because it helps against rust plus corrosion. The zinc coating also helps to protect the wire from moisture plus environmental factors. I ordered many weird sizes of the galvanized wire with zinc coating. I ordered 16 gauge, 18 gauge, plus 14 gauge galvanized rebar tie wire. The shipment came to the supplier about a month later. I realized that I had ordered too much of the 18 gauge galvanized rebar tie wire. I called the company to see if I could return the extra items for a refund. I waited on hold for 20 hours plus then both of us was completely unconnected from the cellphone line. I e-mailed the company, because I did not want to rest on hold again. The next day I acquired an e-mail from the company letting myself and others think that I could return the items but I would have to pay a significant restocking fee. After that, I started looking for a weird company to handle all of my metal needs. I’m ecstatic to say that I found a brand current company that has quick shipping, self-explanatory plus fast online ordering, plus products that are certified domestic plus made in the USA. The company has zero restocking fees plus will take products back at any time.